Privacy Policy

PRIVACY POLICY

The data controller responsible for data processing is:

Romy Esposito
Brie AG
Selnaustrasse 2
8001 Zurich
Switzerland

info@brieag.ch

We thank you for your interest in our online shop. Protecting your privacy and securely processing your personal data are especially important to us. Below, we transparently inform you about the type, scope, and purpose of the collection, storage, and use of your data within our offer. This enables you to decide independently how your information is used.

1. Access Data and Hosting

Our pages can be visited without providing personal data. When accessing our website, our servers automatically store so-called log files, including e.g., the name of the requested files, your IP address, date and time, and the amount of data transferred. This information is used solely to ensure technical operation and to optimize our services. After no more than one month, this data is deleted, so no personal reference is possible anymore.

1.1 Hosting

For hosting and provisioning, we use specialized service providers. All data collected during your visit or entered in forms is processed on their servers unless otherwise specified. Our partners are located in or use servers in Switzerland, where an adequate level of data protection has been established by the Federal Council's decision.

1.2 Content Delivery Network

For a faster user experience, we use a Content Delivery Network (CDN) for large media files. This technology distributes content via regional servers of external providers. Technical access data is collected to optimize loading times. When our service providers use servers outside Switzerland, standard data protection clauses ensure an adequate level of protection.

2. Data Processing for Contract Execution and Contact

2.1 Data Processing for Contract Fulfillment

We process your personal data when you provide it to us, for example, when placing an order, making inquiries about warranties or contractual matters. Mandatory information is necessary to ensure a smooth process – such as shipping and payment. After the contract is completed, data is stored according to legal retention periods and then deleted unless you explicitly consent to further storage.

2.2 Customer Account

When you open a customer account, we store the data so you can easily place future orders. You can delete your account at any time; in this case, data that is not legally required will be removed.

2.3 Contact

Personal information you provide us during contact inquiries (e.g., via email, chat, or form) is used solely to process your request. After processing, this data is deleted unless legally permitted further use.

Live Chat Tool WhatsApp

For efficient communication, we use the WhatsApp live chat tool. Your phone number is stored only if you actively contact us via WhatsApp and accept the privacy terms. Server locations of our service providers include the USA, Israel, and the United Kingdom – with data protection ensured through adequacy decisions and standard data protection clauses.

3. Data Processing for Shipping Fulfillment

To process your order, we pass on necessary data such as the delivery address to our shipping service providers. This allows for smooth and transparent delivery of your goods. If you want the shipping provider to contact you prior to delivery (e.g., for delivery updates), we share your email and phone number with your consent. Your consent can be withdrawn at any time – after which we delete the relevant data.

Example shipping partners: Post CH AG, DHL / DHL Express (Switzerland) AG.

4. Data Processing for Payment Processing

For payments, we cooperate with external payment service providers and financial institutions. Depending on the chosen payment method, we disclose relevant information – based on applicable data protection regulations and to prevent fraud. When selecting Klarna payment services, we obtain your explicit consent. Further details can be found in the privacy policies of the respective payment providers.

5. Advertising via Email

If you have already purchased from us and have not objected, we may send you relevant offers for similar products via email. Your data remains protected, and you can object to this use at any time – for example, via the unsubscribe link in the newsletter or by direct contact. The dispatch of the newsletter may be supported by specialized service providers that meet corresponding data protection requirements.

6. Cookies and Other Technologies

We use cookies and comparable technologies on our website to improve usability and provide certain functions such as the shopping cart. Session cookies are deleted after leaving our site; other cookies remain longer to make your visit more comfortable. Cookie settings can be customized individually in your browser (Microsoft Edge/ Safari/ Chrome/ Firefox/ Opera). Certain essential technologies are used without consent. For analysis and marketing purposes, we require your consent, which you can withdraw at any time.

7. Use of Cookies and Other Technologies

Additionally, we use cookies and technologies from third-party providers (e.g., Google, Microsoft, Facebook/Meta, Pinterest, Hotjar) for web analytics and targeted online marketing. This allows us to continuously improve our services and show you personalized content. These third parties process data mostly based on shared responsibility and in compliance with European data protection standards. Detailed information and your options for withdrawal can be found in this privacy statement or directly from the respective companies.

8. Integration of the Trusted